At gm77, your privacy is not a legal formality — it is a genuine operational commitment. This Privacy Policy explains exactly what personal data gm77 collects from Pakistani players, how that data is used, who it may be shared with, how long it is retained, and what rights you have over your own information. Please read this document carefully before registering or continuing to use the gm77 platform.
Important Notice: By registering on the gm77 platform or continuing to use it, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Privacy Policy is incorporated by reference into the gm77 Terms & Conditions. If you do not agree with any part of this policy, please discontinue use of the gm77 platform and contact [email protected] to request account closure.
Six core principles that govern how gm77 handles your personal data
gm77 collects only the personal data that is strictly necessary for legitimate platform operations — account management, payment processing, KYC verification, and responsible gaming compliance. We do not collect data speculatively or beyond what is needed.
All personal data held by gm77 is protected using 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to player data is restricted to authorised personnel on a strict need-to-know basis, with full audit logging.
gm77 does not sell, rent, or trade your personal data to third-party marketers. Data sharing with third parties occurs only where required by law, necessary for payment processing, or needed for platform operations — always under strict data processing agreements.
gm77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and to meet legal and regulatory obligations. Once data is no longer required, it is securely deleted or anonymised in accordance with our retention schedule.
Pakistani players have meaningful rights over their personal data held by gm77, including the right to access, correct, and request deletion of their data. gm77 has a dedicated process for handling data subject requests promptly and transparently.
We believe you should always know what happens to your data. This Privacy Policy is written in clear, accessible language and is kept up to date whenever our data processing practices change. We notify players of material changes before they take effect.
1.1 gm77 is an online gaming and sports betting platform accessible at gm77.ws, offering cricket betting, live casino, slot games, and instant game products to eligible players. In this Privacy Policy, references to "gm77", "we", "us", or "our" refer to the operator of the gm77 platform as the data controller responsible for your personal information.
1.2 As data controller, gm77 determines the purposes and means by which your personal data is processed. We are committed to handling that data lawfully, fairly, and transparently in accordance with applicable data protection legislation and international best-practice standards.
1.3 For any questions or concerns relating to this Privacy Policy or to how gm77 handles your personal data, you may contact our dedicated support and data team at [email protected]. We aim to respond to all privacy-related enquiries within five business days.
gm77 collects the following categories of personal data from players. We collect only what is necessary for the specific purpose described against each category.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number, city of residence (e.g. Lahore, Karachi, Islamabad) | Account communications, support, marketing (where consented) |
| Financial Data | JazzCash / EasyPaisa account references, bank account details (HBL, UBL, Meezan), card type and last four digits | Deposit processing, withdrawal verification, AML compliance |
| Verification Documents | Scanned CNIC, passport copy, proof of address, source-of-funds documentation | KYC verification, regulatory compliance, fraud prevention |
| Transaction Data | Deposit history, withdrawal requests, bet history, game logs, balance statements | Account management, dispute resolution, responsible gaming monitoring |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, login timestamps | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, features used, click paths, session frequency | Platform improvement, personalisation, responsible gaming analytics |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Support quality, dispute resolution, compliance record-keeping |
gm77 collects personal data through the following means:
3.1 Direct CollectionInformation you provide directly when registering a gm77 account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, participating in promotions, or responding to surveys.
3.2 Automated CollectionTechnical and usage data collected automatically when you access the gm77 platform via cookies, web beacons, server logs, and similar tracking technologies. This data is collected from the moment you visit gm77.ws, regardless of whether you are logged in. See Section 7 (Cookies & Tracking) for full details.
3.3 Third-Party SourcesData received from third parties in limited circumstances, including: identity verification agencies for KYC purposes; payment processors such as JazzCash, EasyPaisa, and partner banks to confirm transaction details; fraud prevention and AML screening services; and advertising platforms where you have interacted with a gm77 promotional campaign.
gm77 processes personal data only where a valid legal basis exists. The primary legal bases on which gm77 relies are as follows:
gm77 uses personal data for the following specific purposes:
6.1 gm77 does not sell or rent personal data to third parties. We share personal data only in the circumstances described below, and only to the extent necessary for the specific purpose.
6.2 Payment ProcessorsFinancial data is shared with payment service providers — including JazzCash, EasyPaisa, and partner banking institutions — strictly to process deposits and withdrawals. These providers act as independent data controllers for their own processing activities.
6.3 Identity Verification & AML ProvidersIdentity and document data may be shared with third-party KYC and AML screening services to fulfil age verification and anti-money laundering obligations. These services process data on gm77's behalf under strict data processing agreements.
6.4 Technology & Infrastructure PartnersTechnical data may be processed by cloud infrastructure providers, game software licensors, and cybersecurity vendors who support the operation of the gm77 platform. All such providers are contractually bound to process data only on gm77's instructions and to maintain appropriate security standards.
6.5 Regulatory & Legal Disclosuregm77 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law, court order, or regulatory direction, without prior notice to the player where prohibited from doing so.
6.6 Business TransfersIn the event of a merger, acquisition, or sale of all or substantially all of gm77's assets, player data may be transferred to the relevant successor entity, subject to equivalent privacy protections. Players will be notified of any such transfer in advance where possible.
7.1 gm77 uses cookies and similar tracking technologies on the gm77.ws platform. Cookies are small text files placed on your device that help the platform function correctly, remember your preferences, and analyse how you interact with the site.
7.2 gm77 uses the following categories of cookies:
7.3 You may manage your cookie preferences at any time through your browser settings or via the cookie consent tool displayed on your first visit to gm77.ws. Withdrawing consent for non-essential cookies will not affect your ability to use core platform features.
8.1 gm77 retains personal data for as long as is necessary to fulfil the purposes set out in this Privacy Policy and to comply with applicable legal and regulatory obligations. The following general retention periods apply:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted, anonymised, or pseudonymised in accordance with gm77's data disposal procedures.
Players whose personal data is processed by gm77 have the following rights, exercisable by contacting [email protected]:
You have the right to request a copy of the personal data gm77 holds about you, along with information about how it is processed. gm77 will respond to access requests within 30 days of receipt.
You have the right to request correction of any inaccurate or incomplete personal data held by gm77. You may also update certain account details directly through your gm77 account dashboard.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to processing based on legitimate interests. This right is subject to legal retention obligations that may require gm77 to retain certain data.
You may request that gm77 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or while an objection is being assessed.
Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, machine-readable format.
You have the right to object to processing carried out on the basis of gm77's legitimate interests, including profiling for responsible gaming purposes. You also have an absolute right to object to processing for direct marketing purposes at any time.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
10.1 gm77 implements a comprehensive set of technical and organisational security measures to protect player personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
10.2 In the event of a personal data breach that is likely to result in a high risk to player rights and freedoms, gm77 will notify affected players without undue delay once the breach has been confirmed and assessed, in accordance with applicable regulatory requirements.
10.3 Whilst gm77 takes data security seriously and implements industry-standard protections, no digital transmission or storage system can be guaranteed to be completely secure. Players use the platform at their own risk in this regard and are responsible for maintaining the security of their own gm77 Login credentials.
11.1 The gm77 platform is strictly restricted to individuals aged 21 years and above. gm77 does not knowingly collect personal data from any person under the age of 21.
11.2 Age verification is a mandatory step in the gm77 registration process. Where gm77 becomes aware that personal data has been collected from an individual under the age of 21, that Account will be immediately closed, all data associated with the underage player will be deleted or handled in accordance with applicable regulations, and any deposits will be refunded in accordance with gm77's Terms & Conditions.
11.3 If you believe a minor may have accessed or registered on the gm77 platform using your details or otherwise, please contact our support team immediately at [email protected].
12.1 gm77 is an international gaming platform and some of the third-party service providers with whom we share data — including cloud infrastructure providers and KYC verification agencies — may process data in countries outside Pakistan.
12.2 Where personal data is transferred internationally, gm77 ensures that appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, or other legally recognised transfer mechanisms, to ensure that your personal data receives an equivalent level of protection to that which it would receive within Pakistan.
12.3 By using the gm77 platform, you acknowledge and consent to the transfer of your personal data to countries outside Pakistan where such transfers are necessary for the provision of gm77 services, subject to the safeguards described above.
13.1 The gm77 platform may contain links to third-party websites or services, such as payment processor portals. This Privacy Policy applies solely to data collected and processed by gm77 and does not extend to any third-party websites or services.
13.2 gm77 is not responsible for the privacy practices of any third-party websites and encourages players to review the privacy policies of any third-party services they access via links from the gm77 platform.
14.1 With your consent, gm77 may send you promotional communications about new games, bonuses, cricket betting markets, PSL-related promotions, and other platform updates via email or SMS.
14.2 You may opt out of marketing communications at any time by: clicking the unsubscribe link included in every marketing email; updating your communication preferences in your gm77 account settings; or contacting [email protected] with an opt-out request.
14.3 Opting out of marketing communications will not affect the delivery of transactional and account-related communications, such as deposit confirmations, withdrawal notifications, or security alerts, which are sent on the basis of contractual necessity and cannot be disabled while your account is active.
15.1 gm77 processes certain player data specifically to support responsible gaming obligations. This includes monitoring betting patterns, session duration, deposit frequency, and loss levels to identify potential indicators of problem gambling behaviour.
15.2 Where gm77's responsible gaming monitoring systems identify a player who may be at risk, gm77 may use contact data to proactively reach out with support information, and may use account data to impose temporary restrictions in accordance with our Responsible Gaming Policy.
15.3 Self-exclusion data — where a player has voluntarily excluded themselves from the gm77 platform — is retained and actively used for the duration of the exclusion period to prevent the excluded player from accessing the platform, even if they attempt to register a new account. This processing is carried out on the basis of legal obligation and player safety.
15.4 gm77 does not use responsible gaming data for marketing profiling or to target players with promotional content. Data processed for responsible gaming purposes is handled with heightened sensitivity and access is restricted to authorised compliance personnel only.
16.1 gm77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Privacy Policy will always be accessible at gm77.ws/privacy-policy.
16.2 Where changes to this Privacy Policy are material — meaning they significantly affect your rights or how your data is processed — gm77 will notify registered players via their registered email address at least seven (7) days before the updated policy takes effect.
16.3 Your continued use of the gm77 platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree with the updated policy, you should cease using the platform and contact [email protected] to close your account.
17.1 For any questions, concerns, or requests relating to this Privacy Policy or to the personal data gm77 holds about you, please contact our support and data team:
17.2 If you are not satisfied with gm77's response to a privacy-related complaint, you have the right to escalate your concern to the relevant data protection authority or regulatory body in accordance with applicable law. Details of applicable regulatory bodies will be provided in gm77's complaint response where relevant.
17.3 gm77 takes all privacy complaints seriously and will investigate every concern raised in good faith, providing a written response setting out our findings and any remedial action taken.
gm77 is Pakistan's most trusted online gaming platform — cricket betting, live casino, slots, and more, all in PKR. Your privacy is protected every step of the way.
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